FACTS What does Rogue Credit Union do with your personal information?
Why?
Rogue Credit Union like all financial service companies collects relevant information about
members that is needed to establish and maintain your account and services. Federal law
gives consumers the right to limit some but not all sharing. Federal law also requires us
to inform you as to how we collect, share, and protect your personal information. Please
read this notice carefully to understand what we do here at Rogue Credit Union with your
information.
What?
In order to provide financial services to you such as servicing your account, processing
transactions, check services, ATM access, and other payment and loan processing
services we share certain information about you with our affiliates. However, we only
share information to the extent necessary to service your account or offer relative services
to you in hopes of providing a better banking experience. The types of personal
information we collect and share depend on the accounts or services you have with us.
This information can include:
- Social Security number and income
- Account balances and transaction history
- Credit history and credit scores
When you are no longer our member, we will not share your information
except as permitted or required by law as described in this notice.
How?
All financial companies need to share members’ personal information to run
their everyday business. In the section below, we list the reasons financial
companies can share members’ personal information; the reasons Rogue
Credit Union chooses to share; and whether you can limit this type of sharing.
Reasons we share your personal information | Does Rogue Credit Union share? | Can you limit this sharing? |
For everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
For marketing purposes – to offer our products and services to you |
Yes | No |
For joint marketing with other financial companies | Yes | No |
For our affiliates’ everyday business purposes – information about your transactions and experiences |
No | We don't share |
For nonaffiliates to market to you | No | We don't share |
Questions? Call 800.856.7328 or write to us at: Rogue Credit Union, PO Box 4550, Medford, OR, 97501
Who we are
Who is providing this notice? Rogue Credit Union and Rogue Member Financial Services, LLC
What we do
How does Rogue Credit Union protect my personal information?
To protect your personal information from unauthorized access
and use, we use security measures that comply with federal law.
These measures include computer safeguards and secured files
and buildings. We also restrict access to nonpublic personal
information about you to those employees and volunteers who
need this information to provide products or services to you.
How does Rogue Credit Union collect my
personal information?
We collect your personal information, for example, when you
▪ open an account or apply for a loan
▪ apply for any credit union service
▪ use your credit or debit card or pay your bills
▪ make deposits to or withdrawals from your accounts
We also collect your personal information from others, including
credit bureaus or other companies.
Why can’t I limit all sharing? Federal law only gives you the right to limit information sharing as
follows:
▪ sharing for affiliates’ everyday business purposes—information
about your creditworthiness
▪ affiliates from using your information to market to you
▪ sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to
limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be
financial and nonfinancial companies.
▪ Rogue Member Financial Services, LLC and CUSO Financial
Services, LP, providers of financial services, including
insurance products.
Nonaffiliates
Companies not related by common ownership or control. They can
be financial and nonfinancial companies.
▪ Rogue Credit Union does not share with nonaffiliates so they
can market to you.
Joint Marketing
A formal agreement between Rogue Credit Union and a
nonaffiliated financial company where we jointly market financial
products or services to you.
▪ Our joint marketing partners include financial services and
insurance companies.
Other important information: Additional Digital Banking Privacy Information. Certain features of your Rogue Credit Union Online Banking and Rogue Credit
Union Mobile App (such as payment services) need to access your device’s contacts in order to complete transactions efficiently. We
may also maintain information regarding your device usage and IP address information. In addition, certain features require access
to your camera for facial recognition or for mobile deposit. In addition, Rogue Credit Union Mobile App also may periodically collect,
transmit, and use geolocation information to support features that prevent fraudulent card use and alerts, but only if you expressly
authorize collection of such information. You may choose whether geolocation information can be monitored on a continuous basis in
the background, only while the app is being used, or not at all. You can change these permissions at any time in your device settings.