Welcome to Rogue Credit Union

After the System Transition:

Online Banking: Select account > Click on ‘Account Details’ near the top of the page > next to the type of account is your new account number.

Mobile App: Select account > Click on ‘Details’ near the top of the screen > next to the type of account is your new account number.

Yes! Most fees will be reduced, and some will be eliminated. Check out Rogue’s Rate & Cost Recovery Schedule to see all Rogue fees.

Most member numbers will remain the same. In addition, each account or loan will have its own account number.

• After the System Transition, you can find your new account numbers in Online and Mobile Banking.

Yes! You will not experience any changes with direct deposit or automatic transfers. This includes any automatic loan payments as well. 

As part of the merger with Rogue Credit Union, we will be conducting a System Transition to combine our operating systems. This transition will provide several service enhancements including the latest technology in financial services, enhanced security and more.

The System Transition will be November 5 – November 7. Online and Mobile Banking will be unavailable, beginning on November 5 at 7PM MT

All locations and systems will resume service on November 8.

Nope! Your checking account number will not change, automatic payments and deposits will continue as scheduled. Any checks written will be processed as normal.

MFCU Online and Mobile Banking will be unavailable beginning November 5 at 7PM MT.

• November 5 at 2PM MT through November 7, Bill Pay will be unavailable. Scheduled payments will still process.

On Monday, November 8, members will login to Rogue’s Online and Mobile Banking

• No, beginning Friday, November 5 at 7PM MT through November 7, Bill Pay will be unavailable. 
• All services will resume by Monday, November 8. 
• Scheduled payments will still process.

No, all established payees will transfer to Rogue’s system. All scheduled bill payments will continue as normal.

To login to Online and Mobile Banking, use your existing username. IMPORTANT: The password will be the last four of the primary member’s social security number.

• You may see more accounts or fewer accounts in your online banking.
• You will now see all personal accounts that you are a signer on within Online Banking. 
• If you previously had access to an account on which you were not a signer, you will no longer see these accounts.

Yes, members will be prompted to change their password upon initial login.

Password requirements: 

• Minimum of 6 characters
• Must be a mix of letters, numbers and symbols.
• Example: Rogue01!

Most existing MFCU usernames will transition over. Some members may be prompted to change their usernames at first login.

If you were previously enrolled in Online Statements, your statements will be available as usual.

No, during the system transition you will not be able to check your balance at an ATM. A balance check will reflect the balance as of November 5 at 7PM MT. 

Yes, you will still be able to access cash at any of our ATMs or Interactive Teller Machines which will be available as ATMs 24/7 during this time.  

No, Treasure Valley ATMs will not be accepting deposits during the System Transition.

Yes, you will still be able to make purchases and use Rogue debit and credit cards during the System Transition, however, daily limits may apply.

Yes! All Treasure Valley members will receive new debit and/or credit cards around Oct. 25.

• To activate new cards call: 855.814.6668. Members can activate the cards as soon as they are received.
• Start using Rogue debit and credit cards on November 5 at 5PM MT. 
• MFCU cards will no longer work on November 5 at 5PM MT.

When you activate your new debit card, you'll be prompted to set a PIN.

After the System Transition:

Online Banking: Select account > Click on ‘Account Details’ near the top of the page > next to the type of account is your new account number.

Mobile App: Select account > Click on ‘Details’ near the top of the screen > next to the type of account is your new account number.

Yes! Most fees will be reduced, and some will be eliminated. Check out Rogue’s Rate & Cost Recovery Schedule to see all Rogue fees.

Most member numbers will remain the same. In addition, each account or loan will have its own account number.

• After the System Transition, you can find your new account numbers in Online and Mobile Banking.

Yes! You will not experience any changes with direct deposit or automatic transfers. This includes any automatic loan payments as well. 

As part of the merger with Rogue Credit Union, we will be conducting a System Transition to combine our operating systems. This transition will provide several service enhancements including the latest technology in financial services, enhanced security and more.

The System Transition will be November 5 – November 7. Online and Mobile Banking will be unavailable, beginning on November 5 at 7PM MT

All locations and systems will resume service on November 8.

Nope! Your checking account number will not change, automatic payments and deposits will continue as scheduled. Any checks written will be processed as normal.

MPORTANT: Members will receive two statements in the month of November.

• MFCU Statement: November 1-5
• Rogue Statement: November 6-30 

We will be transitioning to Rogue’s statement provider, and the look and feel will be different.

• Many transaction descriptions will look a bit different going forward on both statements and in Online Banking. 

• Members who accessed MFCU eStatements in the last 12 months will automatically be enrolled in Paperless Statements at Rogue.
• Members who enroll in Paperless Statements will receive $5 into their high-yield Ownership Account. One deposit per membership

• Login to Online Banking
• Select Online Statements from the Navigation Bar
• Select “Go Paperless”

Statements cycle at different times during the month. Statements are typically available in Online Banking 1-2 days after the cycle date and within a week via mail.

 

Statement Type	Cycle Date
Deposit Accounts, Certificates, Non-Real Estate and VISA Loans	Last day of each month
Home Equity Lines of Credit	Last day of each month
VISA Credit Cards	24th of each month
Mortgage Loans	15 days prior to payment due date
Business Loans	15 days prior to payment due date
Home Equity Loans	21 days prior to payment due date

Yes! Most fees will be reduced, and some will be eliminated. Check out Rogue’s Business Rate & Cost Recovery Schedule

All business members will transition into Rogue’s consumer online banking platform. The consumer platform provides most businesses with all the access and functionality they need.

• Business members will need to download Rogue’s consumer mobile app.